Privacy Policy

Last Updated: June 2025

Survplanz Limited (“we”, “us”, or “our”) is committed to protecting your privacy in accordance with the New Zealand Privacy Act 2020. This Privacy Policy outlines how we collect, use, disclose, and store your personal information.

1. What Information We Collect

We may collect personal information such as:

Name, email address, phone number
Property addresses or project location
Business name (if applicable)
Any information submitted via our website contact or quote forms
Technical data (e.g. browser type, IP address) via website analytics

2. How We Collect It

We collect personal information when:

You contact us through the website or email
You request a quote or engage our services
You provide documents or plans related to a project
You browse our website (via cookies or analytics tools)

3. How We Use Your Information

We use your information to:

Provide surveying and related services
Prepare quotes, contracts, or reports
Communicate with you about your project
Improve our website and services
Comply with legal or regulatory obligations

We do not sell or rent your information to third parties.

4. Who We Share It With

We may share information with:

Our subcontractors, employees, or consultants working on your project
Third parties such as councils or LINZ (Land Information New Zealand) as required for your project
Service providers who assist with hosting, IT, or marketing (e.g., Dropbox, email providers)

All third parties are required to handle your data in accordance with this policy and NZ privacy law.

5. Data Storage & Security

We take reasonable steps to protect your data from misuse, loss, or unauthorised access. Data may be stored securely in New Zealand or via reputable cloud service providers that comply with data protection standards.

6. Access and Correction

You have the right to:

Request access to your personal information
Ask us to correct or update any incorrect information

To make a request, contact us using the details below.

7. Cookies and Tracking

Our website may use cookies and third-party tracking tools (such as Google Analytics) to improve user experience. You can disable cookies in your browser settings.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

9. Contact Us

If you have any questions or concerns about your privacy or this policy, please contact:

Survplanz Limited
Email: mark@survplanz.co.nz
Phone: 0277776690
Website: www.survplanz.co.nz